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SmokeIt.com features rapid order processing with same day shipping for orders placed Monday-Friday before 2:30pm EST (1:00pm for orders shipping to Canada)
All packages are discrete, unmarked, and delivered from SmokeIt.com fulfillment centers. We ship using FedEx, USPS, and Canada Post carriers. You will be prompted at checkout to choose the carrier and service that best suits your shipping needs.
International shipping varies depending on location.
If you didn't use it, you can return it. Our return policy lasts until you decide to use the product, unfortunately we can't offer you a refund or exchange once the product has been used. Customer is obligated to pay all shipping charges associated with returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact email@example.com for all returns and warranties.
SmokeIt.com offers a 30 day warranty against manufacture defects. If anything is wrong with your item when it arrives, SmokeIt.com will quickly fix or replace that item at no cost to you.
Additional warranties vary depending on the manufacture. Warranty inquiries can be processed by emailing firstname.lastname@example.org.